Medical emergency? Call 911.  Mental health crisis? Call or text 988.
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Virtual care across Maryland

Healthcare that knows you — the whole you.

Primary care, same-day urgent care, integrated behavioral health, and chronic disease management — by secure video from wherever you are, with one coordinated care team you can trust.

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  • Same-day video visits
  • No commute, no waiting room
  • Accepting new patients
Book an AppointmentNew & returning patients Same-Day CareVideo visits, often today Video VisitsHow they work Patient PortalResults, messages & records Prescription RefillsRequest through the portal Pay My BillSecure online payment
About Northtide Health

Care that sees the person, not just the diagnosis.

At Northtide Health, we believe healthcare should be personal, accessible, and connected. Our mission is to provide comprehensive, patient-centered care that addresses the whole person—not just a diagnosis.

Across the territories we serve, Northtide Health brings primary care, same-day urgent care, integrated behavioral health, and chronic disease management together under one roof. Our goal is to make it easier for patients to receive the care they need, when they need it, while building a lasting relationship with a healthcare team they can trust.

We care for patients throughout every stage of their healthcare journey—from preventive wellness visits and everyday illnesses to the ongoing management of conditions such as diabetes, hypertension, obesity, cardiovascular disease, and other chronic conditions. We also recognize that mental and physical health are deeply connected. Through integrated behavioral health services, we address concerns such as anxiety, depression, stress, and other behavioral-health needs as an essential part of whole-person care.

At Northtide Health, we combine evidence-based medicine, compassionate care, and modern technology to create a healthcare experience that is convenient, proactive, and centered around you. Through accessible appointments, telehealth, care coordination, preventive services, and personalized treatment plans, we strive to help our patients not only feel better today, but build healthier lives for tomorrow.

We believe healthcare should not end when you leave the exam room. Our team is committed to staying connected, monitoring your progress, identifying health concerns early, and helping you navigate the healthcare system when additional services are needed.

Evidence-basedCare guided by current clinical standards.
CompassionateWe listen first and partner with you.
ConnectedModern tools that keep your team in sync.
What guides us

Built for Baltimore. Designed around you.

01 — Mission

Our Mission

To provide accessible, integrated, evidence-based healthcare that addresses the physical, behavioral, and social needs of individuals and families throughout Baltimore and surrounding communities.

02 — Vision

Our Vision

To become a trusted regional model for integrated primary care in which patients can receive preventive, acute, behavioral, and chronic disease services through one coordinated healthcare team.

03 — Promise

Our Promise

Whole-person care. Personalized attention. Better continuity.

At Northtide Health, you are more than a patient or a diagnosis. You are a person with individual health goals, circumstances, and needs. We are here to listen, partner with you, and provide care that supports your physical health, behavioral wellness, and overall quality of life.

Our Services

Comprehensive care for body and mind.

At Northtide Health, we provide comprehensive, patient-centered care for your physical and behavioral health needs — all coordinated by one team.

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Your long-term partner for prevention, wellness, and everyday health.

  • Annual wellness visits and preventive care
  • Care for children and adults, ages 1–99
  • Health screenings, with lab tests at a lab near you
  • In-person physicals, immunizations, and childhood vaccines Coming soon
  • School & sports physicals Coming soon
  • Women's and men's health
  • Medication management and prescription refills
  • Routine follow-up by video

Same-Day & Urgent Care

Prompt video care for non-emergency illness — often the same day.

  • Colds, flu, and respiratory infections
  • UTIs, earaches, sore throats, and minor infections
  • STI testing (at a lab near you) and treatment
  • Rashes, allergies, and minor injury assessment
  • In-person treatment of cuts and minor injuries Coming soon
  • Evaluation of non-emergency medical concerns

Chronic Disease Management

Steady, proactive support to help you manage long-term conditions.

  • Diabetes and prediabetes
  • Hypertension and high cholesterol
  • Obesity and metabolic health
  • Asthma, COPD, and cardiovascular conditions
  • Lab work ordered to a lab near you
  • Personalized treatment and ongoing monitoring

Integrated Behavioral Health

Mental and physical health are connected — so is our care.

  • Anxiety and depression
  • ADHD evaluation and management
  • Bipolar disorder and schizophrenia care
  • Behavioral-health assessments
  • Counseling and supportive care
  • Medication management when appropriate
  • Substance-use screening and care coordination

Women's & Men's Health

Respectful, confidential care tailored to every stage of life.

  • Preventive and wellness care
  • Reproductive and sexual health
  • Menopause and men's health concerns
  • Age-appropriate screenings

Care Coordination

We help you navigate the healthcare system — so nothing falls through the cracks.

  • Specialist referrals
  • Hospital and urgent-care follow-up
  • Medication reconciliation
  • Personalized care plans and community-resource referrals
Conditions we help with

From everyday illness to lifelong conditions.

Whether you need a quick visit for a sore throat or ongoing support for diabetes and depression, your Northtide team treats your physical and behavioral health together.

Talk to Our Team
Diabetes & prediabetesHypertensionHigh cholesterolObesity & metabolic healthHeart & cardiovascular diseaseAsthmaCOPD AnxietyDepressionStressADHDBipolar disorderSchizophreniaSubstance use Colds & fluRespiratory infectionsUTIsSTIsEarachesSore throatsRashes & allergiesMinor injuriesWell-child careMenopauseReproductive & sexual health
Chronic conditionsBehavioral healthUrgent & everyday care
Our Approach

Care that continues beyond the exam room.

Our integrated care model keeps you connected to one team — from your first visit to every follow-up.

1

Connect

Book a secure video visit — with same-day options when you need care now.

2

Understand

We listen to your goals and assess your physical, behavioral, and social health needs.

3

Plan Together

You receive a personalized, evidence-based care plan built with your care team.

4

Stay Connected

We monitor progress, catch concerns early, and coordinate specialists when needed.

Why Northtide

Convenient, proactive, and centered around you.

Everything in one practicePrimary, urgent, behavioral, and chronic care from one coordinated team.
Care wherever you areEvery visit happens by secure video — from home, work, or on the go anywhere in Maryland.
Continuity you can count onA team that knows your history, your goals, and your circumstances.
Proactive, preventive focusScreenings, monitoring, and early action to keep small concerns small.
1–99Ages we care for, from children to seniors
Same dayVideo appointments for urgent needs
1 teamFor physical & behavioral health
5Major insurance plans accepted, plus self-pay
Know where to go

Video visit or the emergency room?

Choosing the right setting gets you treated faster. When in doubt, call us — or call 911 if it could be life-threatening.

Book a video visit Same-day care

  • Colds, flu, and coughs
  • Sore throat or earache
  • Urinary tract infections
  • STI testing (at a lab near you) and treatment
  • Mild fever
  • Rashes and allergies
  • Minor sprains and strains
  • Minor infections
  • Medication questions

Call 911 or go to the ER Emergency

  • Chest pain or pressure
  • Trouble breathing
  • Signs of stroke (face drooping, arm weakness, speech difficulty)
  • Severe bleeding
  • Head injury or loss of consciousness
  • Severe allergic reaction
  • Suspected broken bones with deformity
  • Thoughts of harming yourself or others
In a mental health crisis? You are not alone. Call or text 988 (Suicide & Crisis Lifeline), available 24/7, or call 911 in an emergency.
For Patients

Getting started is simple.

Whether you're new to Northtide or returning, here's what you need to know before your visit.

New Patients

We welcome new patients of all ages, from 1 to 99. Please join your video visit 15 minutes early and have ready:

  • Photo ID
  • Insurance card(s)
  • A list of current medications and allergies
  • Recent records or test results, if available
  • A phone, tablet, or computer with a camera, in a private, well-lit space

You must be located in Maryland during your visit. Patients under 18 should have a parent or guardian join.

Before your first visit, please review our Telehealth Consent and Financial Policy.

Insurance & Payment

We accept the following insurance plans:

  • CareFirst BlueCross BlueShield
  • Medicare
  • Medicaid
  • UnitedHealthcare
  • Aetna

Self-pay and flexible payment options are available. Call us to verify your coverage before your visit.

Patient Portal

Your health information, available 24/7. Use the secure portal to:

  • View test results and visit summaries
  • Message your care team
  • Request prescription refills
  • Schedule appointments and pay bills
Where we serve

Serving Baltimore and all of Maryland — by video.

100% virtual care

Your clinic is wherever you are.

  • Secure, private video visits
  • Same-day appointments for urgent needs
  • Join from a phone, tablet, or computer
  • Prescriptions sent to your pharmacy
  • Lab tests at a lab near you

Coming soonIn-person clinic in Baltimore

Northtide Health

Virtual clinic
Video visits for patients located anywhere in Maryland.
In-person clinic in Baltimore Coming soon
Hours
Monday – Friday 8:00 AM – 7:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday & major holidays Closed

Same-day video visits are available until 30 minutes before closing. Primary care and behavioral health visits are by appointment.

Joining your visit
You'll receive a secure video link before your appointment. Join from a smartphone, tablet, or computer.
FAQ

Questions, answered.

Can't find what you're looking for? Our team is happy to help.

Contact Us
Are you accepting new patients?

Yes. Northtide Health welcomes new patients of all ages, from 1 to 99, for primary care, same-day care, chronic disease management, and behavioral health. Request an appointment online or call our office to get started.

Can I be seen the same day?

Same-day video appointments are available for non-emergency concerns such as colds, flu, infections, STIs, rashes, and minor injuries. We recommend calling or booking online early in the day to reserve a time.

How do video visits work?

After you book, you'll receive a secure video link. At your appointment time, open it on your phone, tablet, or computer and your clinician will join you. Prescriptions are sent to your pharmacy, and any lab tests are ordered to a lab near you.

Do you have an in-person clinic?

Not yet. Right now we see all patients by secure video. An in-person clinic in Baltimore is coming soon, and we'll share the details here when it opens. Until then, if you need care that can't be done virtually, our care coordination team will help arrange it.

Can I be seen if I'm outside Maryland?

You need to be physically located in Maryland at the time of your visit, because our clinicians are licensed to provide care there.

Is behavioral health part of the same practice?

Yes. Our integrated behavioral health services are part of your primary care experience, so your medical and behavioral health clinicians can work together on one coordinated plan.

Do I need a referral to see you?

No referral is needed for primary care, same-day care, or behavioral health at Northtide. Some insurance plans have their own requirements, so we recommend checking with your plan.

What insurance do you accept?

We accept CareFirst BlueCross BlueShield, Medicare, Medicaid, UnitedHealthcare, and Aetna, as well as self-pay. Please contact our office to confirm your specific coverage before your visit.

What is your cancellation and payment policy?

Please cancel or reschedule at least 24 hours in advance. Copays and self-pay fees are due at the time of your video visit, and payment plans are available. Read our full Financial Policy for details.

Will my video visit be recorded?

Only with your consent. If we would like to record a visit, we will ask first and explain why, and you can say no without it affecting your care. Learn more in our Telehealth Consent.

Can you help me see a specialist?

Absolutely. Our care coordination team manages specialist referrals, hospital and urgent-care follow-up, and connects you with community resources when needed.

Book an Appointment

Let's start your care together.

Request an appointment online and our team will contact you within one business day to confirm a time. For same-day needs, please call us directly.

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